Version 5 (modified by gryslettemark, 14 years ago)

Request handling inforpage update

RDS Operations Support

To make a requests to/about/ the RDS (Reference Data Services) System and
RDL (Reference Data Library) you are encouraged to create a ticket.

Make sure to read the section below to assure valid request registration. The following input fields are mandatory and needs to be correctly filled out before you submit the ticket:

  1. Summary – Title of request
  2. Description of request
  3. Service Area
  4. Type, make sure Task is selected

Please do not edit fields which are not listed above then this is used by the RDS Operations Support team.

Interpretation Service Area:
RDS System: All requests that require assistance on technical issues of availability of HW/SW, Report on failure, downtime etc . Requests concerning access or modification to access

RDL Content: All requests concerning the Reference Data Library content, proposals for change requests at WIP and the ISO 15925 Standard. For content development requests, correction of errors

Use link to create a new ticket or choose New Ticket in the left-side menu.

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